Strong 31 percent growth in new business CSM; delivers positive operating cashflow
HONG KONG, March 12, 2025 /PRNewswire/ -- FWD Group Holdings Limited ("FWD Group" or "FWD") today announced its full year results for the twelve months ended 31 December 2024.
Huynh Thanh Phong, Group Chief Executive Officer and Executive Director of FWD Group, said, "These outstanding results for FWD in 2024 highlight the sustained execution of our strategy across our 10 markets in Asia. We delivered FWD's first net profit under IFRS 17 with all four geographic segments contributing, and posted terrific growth in underlying new business CSM. Our strong financial performance also translated to another significant milestone – FWD's first ever positive operating cashflow result."
"Throughout 2024, FWD continued to invest in meeting the unique protection, health, and wealth requirements of customers in Asia, with new offerings like FWD Private. We also rolled out FWD Cube, our proprietary agency management platform with industry leading digital and generative AI capabilities, in Thailand, the Philippines, Malaysia, and Vietnam. We're more committed than ever to changing the way people feel about insurance for the better," added Huynh Thanh Phong.
All four geographic business segments – Hong Kong SAR & Macau SAR; Thailand & Cambodia; Japan; and Emerging Markets – once again delivered operating profitability in 2024, after reaching this milestone for the first time in 2023.
New business sales (APE) growth of 19 percent reflected exceptionally strong results in Hong Kong SAR & Macau SAR, as well as continued growth in Emerging Markets. Japan achieved modest APE growth from its individual protection business. Thailand & Cambodia posted modest declines, reflecting a more challenging sales environment amidst weaker macro-economic conditions.
The 31 percent underlying growth in overall new business CSM was driven by a strong performance across the majority of the 10 markets FWD operates in. Hong Kong SAR & Macau SAR delivered an outstanding performance, as demand for insurance products remained robust. The Emerging Markets segment delivered a strong contribution, alongside solid growth from Japan. In Thailand & Cambodia, new business CSM reflected continued macro-economic environment challenges.
About FWD Group
FWD Group is a pan-Asian life and health insurance business that serves approximately 30 million customers across 10 markets, including BRI Life in Indonesia. FWD's customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. For more information, please visit www.fwd.com
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